Refund policy

We have a 100 percent customer satisfaction guarantee — if you are not satisfied, your money back! We ship daily to America’s best restaurants and a network of home chefs. We pride ourselves on great food and great service.

To start, you can contact us at info@heritagefoodsusa.com. We cannot accept returns, but we have a 100 percent customer satisfaction guarantee.

You can always contact us with any questions at info@heritagefoodsusa.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.